WHY
Why Choose Telemedicine?
Telemedicine makes it easier to stay connected with Rand Medical Center when you need guidance, follow-up care, medication review, or symptom updates without traveling to the office.
Convenient Virtual Follow-Up Care
Telemedicine
At Rand Medical Center
Stay connected with our medical team through convenient virtual visits for follow-up care, medication questions, treatment guidance, and non-emergency symptom updates.
Telemedicine
Why, When, And Where Virtual Care Helps Most
WHEN
When Is A Virtual Visit Helpful?
Virtual care works well for follow-up appointments, treatment-plan discussions, reviewing test results, medication questions, and non-emergency symptom check-ins that do not require hands-on treatment.
WHERE
Where Do Appointments Happen?
Patients meet with the Rand Medical Center team remotely from home or work using a phone, tablet, or computer, while still staying connected to in-person care in Arlington Heights when needed.
Process & Features
Virtual care that keeps treatment simple and connected
Telemedicine is designed to make follow-up conversations easier while keeping patients connected to the larger Rand Medical Center care team when in-person services are needed.
- A convenient option for patients who need professional guidance but do not need an in-office exam that day.
- Follow-up support that can help keep treatment plans moving without unnecessary delays.
- Virtual access for medication review, symptom updates, and next-step planning after prior visits or procedures.
- Easy coordination when a patient needs to transition from a virtual visit into in-person evaluation, imaging, therapy, or specialist care.
Services Included
How Telemedicine Supports Care Between In-Person Visits
Virtual Follow-Up Care
Stay connected between visits and during recovery
Telemedicine helps patients stay on track after an injury, procedure, or initial consultation by making follow-up conversations easier to schedule and attend.
- Discuss how symptoms are changing since your last visit.
- Review recovery progress and whether the current plan is working well.
- Get clear direction on whether you should come in for hands-on care next.
Medication & Care Planning
Talk through treatment details without waiting for an office slot
Virtual appointments can be useful when patients need help understanding medications, reviewing recommendations, or deciding on the next step in care.
- Review current medications and questions about treatment use.
- Go over test results, progress notes, and care recommendations.
- Plan referrals, therapy next steps, or in-office follow-up when appropriate.
Flexible Access
Care guidance that fits better into busy schedules
Telemedicine can reduce travel time and make it easier for patients balancing work, family, or recovery limitations to still get professional support.
- Connect by phone, tablet, or computer from a private space.
- Avoid unnecessary travel for straightforward follow-up needs.
- Stay connected with the same practice that handles your in-person treatment when needed.
Before Your Visit
A Few Simple Steps Can Make Your Virtual Visit Smoother
Preparing ahead of time helps your provider spend more of the visit focused on your symptoms, progress, and treatment needs.
Virtual Visit Checklist
- Choose a quiet, private place with a stable internet or phone connection.
- Have your medication list, symptoms, and questions ready before the appointment begins.
- Keep any recent imaging, test results, or discharge papers nearby if they may be discussed.
- Be ready to schedule an in-person visit if the provider determines hands-on evaluation is needed.
FAQs
Telemedicine Questions Patients Often Ask
What problems can be handled through Telemedicine?
Telemedicine is best for follow-up care, symptom updates, medication review, treatment-plan discussions, and other non-emergency concerns that do not require an in-person physical exam.
Can I use Telemedicine for an emergency?
No. Call 911 or go to the emergency room for life-threatening symptoms. Telemedicine is for non-emergency medical guidance and follow-up support.
What if I need in-person care after the virtual visit?
If the provider believes you need an in-office exam, imaging, therapy, or another hands-on service, Rand Medical Center can guide you into the next appropriate step quickly.
Next Step
Get Professional Guidance Without Unnecessary Travel
If a virtual visit is the right fit for your follow-up or care-planning needs, Rand Medical Center can help you stay on track with faster, more convenient support.